Privacy Policy

1. General provisions

This Privacy Policy applies to all users of the ScrapeStorm website, dashboard, and API.

By using the service, you confirm your agreement with this policy and with data processing to the extent necessary to provide the service.

If you do not agree with these data processing terms, you must stop using the service.

2. Which data we collect

• Registration data: email address, name, and account service parameters.
• Technical data: IP address, user-agent, session identifiers, and error logs.
• Operational data: authentication events, dashboard actions, and API request statistics.
• Payment metadata: information about plans, credit accruals, and credit charges.

3. Purposes of data processing

We process data to provide service functionality and to fulfill our contractual obligations.

• Creating and maintaining user accounts.
• Providing access to the API and enforcing usage limits.
• Preventing abuse, maintaining security, and investigating incidents.
• Supporting users, sending important notices, and improving service quality.

4. Legal bases

Data processing is based on performance of a contract, the operator's legitimate interests, and user consent where required.

Where required by applicable law, we may also process data to comply with legal obligations.

5. Data storage and protection

We apply organizational and technical safeguards, including access controls, logging, and security monitoring.

• Access to data is granted only to authorized personnel on a least-privilege basis.
• Key operations are recorded in audit logs.
• Data retention periods depend on processing purposes, legal requirements, and service conditions.

6. Sharing data with third parties

We do not sell users' personal data.

Data may be shared with contractors and technology partners only to the extent necessary for the service to operate, for example infrastructure and payment providers.

In all such cases, we require confidentiality and appropriate data protection measures.

7. User rights

• Request information about your data and the purposes of processing.
• Request correction of inaccurate data.
• Request deletion of data where allowed by law and service terms.
• Restrict processing or withdraw consent where processing is based on consent.

8. Policy updates

We may update this Privacy Policy when functionality, security requirements, or legal obligations change.

A new version takes effect from the moment it is published on this page.

9. Contact

If you have questions about data processing, you can contact us at [email protected] with the subject line "Privacy".